889bet Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how 889bet ("889bet", "we", "us", "our") collects, uses, stores, and protects personal data relating to individuals ("Players", "you", "your") who access or use the 889bet platform at https://889bet.biz. This Policy applies to all players registered with 889bet in Bangladesh and to any person who visits the platform in a browsing-only capacity. By registering an account or using the 889bet platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

889bet is committed to protecting the privacy and personal data of every player who uses its platform. We recognise that your personal information is valuable, and we treat it with the care and respect it deserves. This Policy has been written to be clear, transparent, and accessible so that you can make fully informed decisions about your data when using the 889bet service.

This Policy should be read alongside the 889bet Terms & Conditions and Responsible Gaming Policy. In cases of any conflict between this Policy and the Terms & Conditions with respect to the processing of personal data, this Policy shall take precedence.

We do not direct our services at children. The 889bet platform is strictly for adults aged 18 and above. If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account.

For the purposes of this Privacy Policy, 889bet acts as the data controller in respect of the personal data it collects from players using the platform. As data controller, 889bet determines the purposes for which and the means by which your personal data is processed. If you have any questions about how 889bet handles your personal data, you may contact us at any time using the details provided in Section 15 of this Policy.

889bet collects and processes the following categories of personal data in connection with the provision of its services:

889bet does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data, or health data) unless you voluntarily provide such information in a support context (for example, if you disclose a health condition when requesting responsible gaming assistance).

889bet collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to surveys or promotions.
• Automated Technologies: Technical and usage data collected automatically as you interact with the 889bet platform, including via cookies, server logs, and analytics tools. See Section 8 for full details on cookies.
• Third-Party Sources: Identity and financial verification data received from payment processors (bKash, Nagad, Rocket, Upay) and identity verification service providers in the course of processing your account or financial transactions.
• Publicly Available Sources: Where permitted by applicable law and necessary for fraud prevention or AML compliance, 889bet may cross-reference information against publicly available databases.

889bet uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your 889bet account, including processing registration, verifying your identity and age, and managing account settings.
• Transaction Processing: To process deposits, withdrawals, and bet settlements in Bangladeshi Taka (৳) via your chosen payment method, and to maintain accurate financial records.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account takeover, money laundering, multi-accounting, and any other prohibited conduct as defined in the 889bet Terms & Conditions.
• Legal and Regulatory Compliance: To comply with applicable anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and any other legal or regulatory obligations applicable to 889bet's operations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance in connection with your use of the 889bet platform.
• Responsible Gaming: To monitor betting patterns and account activity for indicators of problem gambling behaviour, and to administer self-exclusion, deposit limit, and cooling-off requests in accordance with our Responsible Gaming Policy.
• Platform Improvement: To analyse aggregated usage data in order to improve the performance, design, and content of the 889bet platform and to develop new features and services.
• Marketing Communications: Where you have given your consent, to send you promotional offers, bonus notifications, and information about new games or features available on 889bet. You may withdraw your consent to marketing communications at any time by contacting [email protected].

889bet processes your personal data on the following legal bases:

• Contract Performance: Processing that is necessary to fulfil the contract between you and 889bet — specifically, to operate your account, process transactions, and deliver the platform services you have requested.
• Legal Obligation: Processing that is required in order to comply with applicable laws and regulations, including AML and KYC obligations.
• Legitimate Interests: Processing carried out to pursue 889bet's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

889bet does not sell, rent, or otherwise transfer your personal data to third parties for commercial marketing purposes. 889bet may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Payment Processors: bKash, Nagad, Rocket, Upay, SureCash, and participating Bangladeshi banks, solely for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification services engaged by 889bet to verify your identity in accordance with legal obligations.
• IT Infrastructure and Hosting Providers: Technology partners who provide the hosting, security, and infrastructure services on which the 889bet platform operates, each bound by appropriate data processing agreements.
• Analytics Providers: Aggregated, anonymised usage data may be shared with analytics platforms for the purpose of improving platform performance. No personally identifiable information is shared in this context.
• Regulatory and Law Enforcement Authorities: Where 889bet is legally required to disclose personal data — for example, in response to a lawful request by a government authority, court order, or in connection with an AML investigation — 889bet will comply with that obligation. 889bet is not required to notify you of such disclosure where doing so would be unlawful or would compromise an ongoing investigation.

All third-party service providers engaged by 889bet are required to handle your personal data in compliance with applicable data protection standards and to use it only for the specific purposes for which it was shared.

The 889bet platform uses cookies and similar tracking technologies to operate core platform functionality and improve the user experience. Cookies are small text files stored on your device when you visit a website. The following types of cookies are used by 889bet:

• Strictly Necessary Cookies: Essential for the operation of the platform, including maintaining your login session, remembering your account preferences, and enabling secure transactions. These cookies cannot be disabled without impairing core platform functionality.
• Performance and Analytics Cookies: Used to collect aggregated, anonymised information about how players navigate and use the platform. This data helps 889bet identify areas for improvement and optimise the user experience.
• Functionality Cookies: Used to remember your preferences and settings (such as language and display preferences) to provide a more personalised experience on return visits.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 889bet platform. 889bet does not use third-party advertising or behavioural tracking cookies.

889bet employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 889bet platform.
• Encrypted storage of sensitive data fields, including passwords and payment account references, using strong one-way hashing algorithms.
• Role-based access controls limiting employee access to personal data to those with a demonstrable operational need.
• Regular security assessments, penetration testing, and vulnerability scanning of the 889bet platform infrastructure.
• Incident response procedures that require 889bet to take prompt action in the event of a suspected data breach, including notifying affected players where required by applicable law.

While 889bet takes all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for keeping your 889bet login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

889bet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your account's active status on the 889bet platform.
• Transaction and Financial Records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with applicable financial record-keeping obligations.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years following the closure of your account, as required under AML regulations.
• Support Communications: Retained for a period of three (3) years following the resolution of the relevant enquiry or dispute.
• Marketing Consent Records: Retained for as long as your consent remains active, plus a further two (2) years thereafter as evidence of compliance.

When personal data is no longer required for the purpose for which it was collected and no legal obligation requires its continued retention, 889bet will securely delete or anonymise that data.

Subject to applicable law, you have the following rights in respect of the personal data that 889bet holds about you:

• Right of Access: You may request a copy of the personal data that 889bet holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: You may request that 889bet correct any inaccurate or incomplete personal data it holds about you.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to 889bet's legal retention obligations, which may require us to retain certain data notwithstanding your request.
• Right to Restriction of Processing: You may request that 889bet restrict the processing of your personal data in certain circumstances, for example while the accuracy of that data is being contested.
• Right to Object: You may object to the processing of your personal data where that processing is based on 889bet's legitimate interests. 889bet will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". 889bet will acknowledge your request within 48 hours (BST) and endeavour to provide a substantive response within 30 days. In complex cases, this period may be extended by a further 30 days, in which case 889bet will notify you of the extension and the reasons for it.

889bet may be required to verify your identity before acting on any data rights request to ensure that personal data is not disclosed to or amended by an unauthorised party.

The 889bet platform is strictly for adults aged 18 and above. 889bet does not knowingly collect, process, or retain personal data from any individual under the age of 18. If 889bet becomes aware or reasonably suspects that an account has been registered by, or personal data has been submitted by, a person under 18, it will immediately suspend the account, delete the associated personal data, and — where funds have been deposited — take appropriate steps to return those funds in accordance with its legal obligations.

If you are a parent or guardian and believe that your child may have registered an account with 889bet, please contact us immediately at [email protected] so that we can take swift remedial action.

The 889bet platform may contain links to third-party websites or services, including payment provider portals. This Privacy Policy applies solely to the 889bet platform. 889bet is not responsible for the privacy practices of any third-party website or service, and your use of such third-party platforms is governed by their own privacy policies. We encourage you to review the privacy policy of any third-party site you visit before submitting personal data to that site.

889bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where a material change is made to this Policy, 889bet will notify registered players by posting a prominent notice on the platform and, where practicable, by sending an email notification to the address registered to your account. The revised Policy will bear an updated "Last Updated" date at the top of this page.

Your continued use of the 889bet platform following the effective date of any amendment to this Policy constitutes your acknowledgment of the revised Policy. If you do not agree with the revised Policy, you must cease using the platform and may request closure of your account in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 889bet handles your personal data, please contact our support team using the details below. All privacy-related communications are handled in English and during Bangladesh Standard Time (BST, UTC+6) business hours.

• Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request"
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Acknowledgement within 48 hours; substantive response within 30 days
• Time Zone: BST (UTC+6)

Please include your registered account username and a clear description of your query or request in all correspondence to enable our team to locate your records and respond efficiently.